Privacy Policy
Last updated: 2025/07/08
1. Who We Are
This website (https://arukasolutions.co.uk) is operated by Aruka Solutions (“we”, “us”, or “our”), a UK/SA-based organisation providing coaching and consultancy services. We are committed to protecting your personal data and respecting your privacy.
2. What Data We Collect
We may collect and process the following personal data:
Name and contact details (e.g., email address, phone number)
Information you provide via forms or booking services
Correspondence records (emails, messages)
Website usage data (via cookies and analytics)
Payment and billing details (if applicable)
3. How We Use Your Data
We use your data to:
Respond to enquiries and provide our services
Manage appointments or bookings
Send updates, newsletters or marketing communications (if opted-in)
Improve our website and services
Comply with legal or regulatory obligations
4. Legal Bases for Processing
We process your personal data under the following legal bases:
Your consent (for optional communications)
Contractual necessity (to provide services you've requested)
Legal obligations
Legitimate interests (to improve services and communicate with users)
5. Data Sharing and Third Parties
We do not sell your data. We may share your information with:
Service providers (e.g., website hosting, email providers, payment processors)
Legal or regulatory authorities where required by law
All third parties are required to respect the confidentiality and security of your data and to process it only on our instructions.
6. Cookies
We use cookies to enhance your browsing experience and to collect analytics. You can manage your cookie preferences in your browser settings.
7. Data Retention
We only keep your data for as long as necessary for the purposes outlined above, or as required by law.
8. Your Rights
Under the UK GDPR, you have the right to:
Access your data
Correct inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time (where applicable)
Lodge a complaint with the ICO (Information Commissioner’s Office)
9. Data Security
We take appropriate technical and organisational measures to secure your data and prevent unauthorised access or loss.
10. Contact Us
For any questions about this policy or to exercise your rights, contact us at:
Email: info@arukasolutions.co.za
